Privacy Policy
How Yamamah Smart collects, uses, and protects your data when you use our website, WhatsApp, or contact channels.
1. Introduction
Yamamah Smart ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you visit yamamahsis.com or contact us via WhatsApp, email, or web forms.
2. Information We Collect
We collect: (a) contact information you submit (name, phone, email, project details); (b) technical data (IP, browser, device, pages visited) via cookies and analytics; (c) WhatsApp conversation content when you message our business number for acoustic consultations.
3. How We Use Your Data
Your data is used to: respond to your consultation request, prepare acoustic recommendations and quotations, coordinate supply and installation, send service updates, and improve our website. We do not sell your data.
4. Third-Party Services
We use: Odoo (CRM and website hosting), WhatsApp Business (Meta) for messaging, Google Analytics (anonymized), and Cloudflare (CDN and security). Each operates under its own privacy policy.
5. Cookies
We use essential cookies (session, language preference) and analytics cookies. You can disable cookies in your browser settings. See also our /cookie-policy page.
6. Your Rights (KSA PDPL)
Under Saudi Arabia's Personal Data Protection Law (PDPL), you have the right to: access your data, request correction, request deletion, object to processing, and withdraw consent. To exercise these rights, contact us at [email protected].
7. Data Retention
We keep contact and project data for as long as needed to provide service and meet legal obligations (typically 3 years after last contact). Anonymized analytics data may be retained longer.
8. Security
We use HTTPS encryption, secured Odoo authentication, and Cloudflare WAF. While no online service is 100% secure, we take reasonable measures to protect your information.
9. Contact Us
Privacy questions or data requests:
Email: [email protected]
WhatsApp:
Address: Al-Mashael 6972, Riyadh 14326, Saudi Arabia
10. Updates to this Policy
We may update this policy from time to time. The 'last updated' date below reflects the current version. Material changes will be announced on the homepage.